Question 1

How is the Summer Acting Camp responding to COVID-19?

Accepted Answer

The Summer Acting Camp will be open in the summer of 2022. To ensure that students, staff and families will be as safe as possible, we have restructured our camp and implemented a number of safety measures. Click HERE to see our full plan for safely conducting camp during the pandemic.

Question 2

I contacted your company but I haven't received a response yet.

Accepted Answer

Did you check your spam folder? Our emails often land there so make sure you check your spam folder as well as your inbox! Also, we maintain a minimal staff during the non-summer months (to keep the cost of tuition down) and it may take us a few days to get back to you!

Question 3

What ages do you accept in the program?

Accepted Answer

We accept campers ages 5-15 years old!

Question 4

Do you still have space in the program?

Accepted Answer

For up-to-date availability at the camp, please fill out our registration form for your desired session!

Question 5

How do I enroll? What is the registration process?

Accepted Answer

Please click HERE to view the enrollment process. Or, simply click on the link entitled "ENROLL" located in the menu at the top of this page. Once you've successfully filled out the needed form, you'll receive a confirmation email and that's it! One week before your selected session begins, you'll received a "first-day details" email with all of the information you'll need to start camp! Make sure to check your spam folder as our emails sometimes land there!

Question 6

What should I do if I have to pick my child up early?

Accepted Answer

No problem! Please email us the day before indicating when the child will be leaving. We will make sure your child is waiting for you at your designated pick-up location (which is the same place your dropped off your child in the morning). If you need to pick up your child unexpectedly in the middle of the day, please call our office at 818-957-1619 and follow the prompts to speak to the on-site camp coordinator. Once you arrive, please call our office and we will walk your child out to your car. Please do not exit your car.

Question 7

Do you offer discounts or scholarships to students?

Accepted Answer

Yes, we do offer an Early Bird Discount! By registering and paying before March 1st, the total tuition cost will be reduced by $26.00. We also offer a special referral refund - please email us for more details. Unfortunately, at this time we do not offer scholarships.

Question 8

Do you offer a payment plan?

Accepted Answer

The Theatrical Education Group cannot facilitate payment plans paid by check. However, if you have a PayPal account, you can choose “PayPal Credit” as your payment method. When selecting your payment option during the registration process, select "PayPal" and log in to your PayPal account. You can then choose the "PayPal Credit" option. This financing plan (offered through PayPal only) consists of no payments, no interest for 6 months! Contact PayPal for more details!

Question 9

My child is going to miss part of the camp - can you prorate the tuition?

Accepted Answer

Unfortunately no. We hire our staff for the whole 3-week session (as opposed to per day). Hence, even if your child only attends some of the days of the session, we still have to hire our teachers for the full session. Please click HERE to see our policy for camp closures due to a Covid outbreak.

Question 10

Our plans have changed - what’s your cancellation policy?

Accepted Answer

Please read the following carefully for our cancellation policy. If you elect to cancel your registration, we can offer you a full credit for your tuition for a future session (providing we have space - please contact us for availability). There are no refunds for tuition paid from the time of registration. You must notify us via email if you desire to cancel your enrollment. Please allow up to two weeks to process your cancellation and issue you confirmation of your credit on file. Should you have to cancel, our company has created an online learning platform called TEG Online Academy with over 50 video lessons and over 40 downloadable activities for virtual arts enrichment.   ​ If camp is cancelled because of a natural disaster (including but not limited to earthquakes, fires, pandemics), we will offer you a full credit for another session - there are no refunds. With regards to COVID-19, we will be following the guidance of local health officials and the CDC. We understand that there has been disagreement in the past between different state and federal government agencies regarding school closures and stay at home orders - as such, any decision to close will be based on the best available science to ensure that we are keeping our campers and their families as well as our staff safe and healthy. Please know that we do not want to close camp - it is our fervent desire to stay open. However, the health and safety of everyone must come first, and so we will close camp if instructed to do so by local health officials.

Question 11

How are students broken up into groups?

Accepted Answer

Students are broken up into groups based on age. If you would like to request your child be grouped with a friend of the same age, you may do so and we will do our best to accommodate your request. NO switching of groups is permitted under any circumstances for the safety of the campers, their families and our staff.

Question 12

Is there a culminating event?

Accepted Answer

Yes! All campers will participate in a final performance on stage at the La Canada Playhouse on the last day of each session. Each camper will have a limited numbers of tickets for their family to be able to attend. We will be following all recommended procedures for large gatherings as outlined by the CDC. Futher details and on the time of the final show will be released during your camper's session.

Question 13

Can my child attend only half days? What if we have to miss a day?

Accepted Answer

The Summer Acting Camp is structured as a full-day, 3-week program and we hope your child can attend camp every day. If you have to miss a day, we completely understand and that's not a problem at all. If you have a longer schedule conflict that would cause you to miss more than a few days, please email us so we can work something out.

Question 14

Can my child attend multiple sessions? Are the sessions the same?

Accepted Answer

We would love to have your child attend all of our sessions! The signature classes will remain the same but out staff will work with students who attended the prior session to make sure they have a magical experience all over again!

Question 15

What level of training will my child receive? Does this camp require prior experience?

Accepted Answer

At the Summer Acting Camp, we welcome all levels of experience! Our instructors are trained to adjust the curriculum to meet the individual needs of the students. Beginning students with no prior experience will be made to feel right at home while advanced students will be given differentiated instruction to ensure their needs are being met!

Question 16

Are there any special supplies or clothes we need to bring?

Accepted Answer

Nope, you won't need to purchase any special supplies or clothes - all performance materials are provided by the Summer Acting Camp! You will need to provide an approved mask for your child to wear at camp - the Summer Acting Camp will not provide your child with a mask. Please make sure your child wears an approved mask and follows our dress code. Click HERE to read our policy on masks and the dress code.

Question 17

I ordered a Summer Acting Camp t-shirt. When will I receive it?

Accepted Answer

T-shirts ordered at the time of registration will be handed out at the beginning of camp. Additional t-shirts can be ordered through the session and will be distributed as soon as payment is received.

Question 18

Do you provide meals for the students or does my child need to bring a lunch?

Accepted Answer

You'll need to pack a lunch AND a water bottle for your child every day - we don't provide meals for the students. Make sure that you pack extra snacks with their lunch (as there are two snack breaks during the day). Please make sure you send your child with a large water bottle with their name clearly written on it. Click HERE for our policy on breaks and lunch.

Question 19

What activities do you have for my child during the breaks, lunch and pick-up?"

Accepted Answer

We also have age appropriate movies we can play at lunch and during pick-up. During lunch we will also have a space for campers to do quiet activities and we will also have a game room to play age appropriate video games. Break is only 10 mintues long and we use this time to make sure campers are able to use the restroom as needed and grab a snack. Campers are supervised by many staff memebers during breaks, lunch, and pick-up times.

Question 20

Do you share my information or email with outside parties?

Accepted Answer

No. Theatrical Education Group does not share any student and/or parent registration information with any other parties. Theatrical Education Group does not store or have access to any payment information (including but not limited to credit card information). All payments and refunds are handled directly through PayPal and we do not have access to your credit card information. Theatrical Education Group does not share email addresses with any outside parties, and emails from Theatrical Education Group are confined solely to communications regarding the Summer Acting Camp.

ACTING CAMP

SUMMER

F.A.Q.